Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to ensuring your order reaches you as quickly and smoothly as possible.

Processing & Quality Control

• Order Processing: All orders are processed and prepared for shipping within 3 working days (excluding weekends and public holidays).

• Quality Assured: Every item undergoes a thorough quality check prior to packaging to ensure it arrives in perfect condition.

Tracking Your Order

• Once your package has been picked up by our courier delivery partner, you will automatically receive a confirmation email containing your Tracking Number.

• You can use this tracking number on the courier's portal to monitor your shipment’s journey.

Need an Update?

Have questions about your delivery status? You are always welcome to send us a message! Reach out to our customer support team with your order number by support@iconicmarketplace.com, and we will gladly check the latest updates for you.